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IMPORTANT! After connecting the Instagram bot to your LGT, you must go to the Settings section, then Messengers, and reconnect the bot! Subscription to the Instagram bot via the subscription button in LGT works ONLY on mobile devices! |
To connect Instagram, you will need:
Facebook Account
A Facebook account with a Business Page (or create a new Business Page in Facebook: go to Pages → Create New).
Business Account on Instagram
A Business Instagram Account (Professional Account Type). You can either switch to a business account in Instagram settings or create a new business account.
Facebook Page
A Facebook Business Page that must be linked to your Instagram account. This page also needs to be connected to Leeloo.
Linking a Facebook Page to an Instagram Account
Go to Facebook, open the page you need to link with Instagram, go to setting and privacy tab, linked accounts, and click "Connect Instagram".
Log in to your Instagram account and grant the necessary permissions.
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Before configuring Instagram post settings through Leeloo, you must first publish a post or stories. |
Automation Settings for Instagram Posts
To set up automation for Instagram posts, follow these steps:
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To successfully work with advertising stories and posts on Instagram:
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Direct Message Automation
If you want to set up a universal response for any message in your bot’s Direct, use the "Response to unknown message" feature.
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Reply Messages (Responses to Specific Messages in Direct)
Clients often reply to specific messages in Direct.
For convenience, in Leeloo.ai Chats, you can see exactly which message the client replied to within the conversation.
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Sending Videos in Instagram Direct
Leeloo.ai users can now send videos to their clients via Instagram Direct. This feature has been implemented for your convenience.
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Sending Audio Messages in Instagram Direct
We have also implemented audio message sending in Instagram Direct.
Why use audio messages?
Speed & convenience – Sending an audio message takes less time than typing, making it a great communication tool, especially when you’re on the go.
Time efficiency – If you need to share a large amount of information, an audio message is often a faster and more effective alternative to typing long texts.
Emotional expression – Audio allows you to convey emotions, tone, and mood, making communication more engaging and expressive.
Instagram File Type and Size Restrictions
Media Type | Supported Formats | Maximum Size |
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Audio | acc, m4a, wav, mp4 | 25MB |
Image | png, jpeg, gif | 8MB |
Video | mp4, ogg, avi, mov, webm | 25MB |
Card Box in Instagram
Card Box in Instagram is a feature that allows businesses to add products to their Instagram page and sell them directly through the app.
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Overall, leveraging the Card Box feature in Instagram helps businesses increase sales, strengthen brand recognition, and improve the customer experience.
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Checking Subscription to an Instagram Account
The “Subscription to Page” Trigger allows you to check whether a user is subscribed to your Instagram account, enabling more targeted interactions with your followers.
Trigger States:
Subscribed to the page
Unsubscribed from the page
How It Works:
When the trigger is activated, a timer starts.
Within the set time, the user must subscribe to the connected Instagram page and send a message to the Instagram bot so the system can verify the subscription.
If a user is already subscribed when entering the trigger, it will not activate for them.
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