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1. Introduction
This guide will help you connect Monobank online acquiring to the Leeloo.AI CRM system to accept online payments from clients.
Online acquiring is a service that allows you to accept payments via bank cards over the internet.
Examples of use:
Payment for services or goods via a form on the website.
Acceptance of recurring payments from clients.
Installment payments option (if activated through Monobank).
After completing this guide, you will be able to:
Gain access to Monobank acquiring.
Generate an access token for integration.
Set up the Monobank payment system in Leeloo.AI.
Test the payment connection.
- 1 1. Introduction
- 2 2. Key Terms
- 3 3. Before You Begin
- 4 4. Step-by-Step Instructions
- 4.1 Step 1. Apply for online acquiring
- 4.2 Step 2. Obtain your token from Monobank
- 4.3 Step 3. Open the Payments section in Leeloo.AI
- 4.4 Step 4. Add a new payment system
- 4.5 Step 5. Select Monobank from the list
- 4.6 Step 6. Enter the payment system name
- 4.7 Step 7. Paste the token
- 4.8 Step 8. Save the settings
- 5 5. Related Guides
- 6 6. Common Errors
2. Key Terms
Term | Explanation |
|---|---|
Acquiring | A technology for accepting payments from clients via the internet. |
Token | A unique key that identifies your store in the Monobank system. |
Merchant | A business or individual that accepts payments from clients via bank cards, especially online. |
3. Before You Begin
Required access rights:
You must be the owner of a Monobank business account or an authorized representative.
Access to the Leeloo.AI dashboard with admin rights.
Settings to verify:
Ensure your Monobank account has access to online acquiring.
Review your current payment settings in Leeloo.AI to avoid duplicate payment systems.
4. Step-by-Step Instructions
Step 1. Apply for online acquiring
Navigate to monobank.ua/acquiring and fill in the application form for online acquiring.
Step 2. Obtain your token from Monobank
After your application is approved, retrieve your token from the Monobank dashboard: https://acquiring.monobank.ua/docs/online_acquiring/website/api/token
Step 3. Open the Payments section in Leeloo.AI
Log in to your Leeloo.AI account.
Navigate to Settings → Payments.
Step 4. Add a new payment system
Click the New Payment System button.
Step 5. Select Monobank from the list
In the list of available payment systems, select Monobank.
Step 6. Enter the payment system name
In the Name field, enter any name you prefer (e.g., "Monobank acquiring").
Step 7. Paste the token
In the Token field, paste the token obtained in Step 2.
Step 8. Save the settings
Click the Create button.
✅ Result: Monobank will appear in the list of active payment systems.
5. Related Guides
Guide Name | Purpose |
|---|---|
How to create an offer | To link a payment system to a client offer. |
How to enable installment payments (Monobank) | To activate the installment payment feature for clients via Monobank. |
6. Common Errors
Problem | Cause | Solution |
|---|---|---|
Payment not processed | Token entered incorrectly | Verify the token in Settings → Payments in Leeloo.AI. |
Monobank not shown in the list | Insufficient rights in Leeloo.AI | Log in with an administrator account. |
Acquiring application not approved | Application not submitted or confirmed | Resubmit the application via the Monobank website. |
Payments not credited | Test mode is active | Switch the system to live mode after testing. |