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Description
If you use information in the
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funnel that changes periodically (such as date, price, etc.),
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instead of updating the funnel blocks each time
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, you can use variables. Create a variable, give it a name and a value, and
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insert its name into the message.
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When the message is sent to the client, the variable name will be replaced by its value
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В этой инструкции:
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Variable types
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.
Types of Variables
There are four types of variables: Single Value, Array of Unique Values, Chat Template, and Link.
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Single Value can hold only
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one value (one key = one value)
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.
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Array of Unique Values contains an array of values (one key = value1;value2;
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value3…). This type
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is used for providing unique values to each client, such as invitation links, access codes,
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and promo codes
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.
Chat Template contains text that
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can
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be easily added to messages on the
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chat page
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.
Link
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is designed to store part of a
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URL that can be inserted into the URL after the domain.
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| Info |
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Variables are divided into categories. Before |
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creating a new variable, at least one variable category must be created. |
To add a new category, go to Settings
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Click “+ Create Category”
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| Info |
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If necessary, you can give a name to the category |
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. By default, the category name is |
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"New category." |
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To change the name, click on the category name
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and
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enter the
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desired name in the
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"Name" field at the top of the window
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. Click the "Save" button
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after entering it.
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How to
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Create a
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Variable?
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Once at least one category has been created,
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you can create your
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variable.
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Go to the created category
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.
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Click “+ Add New Variable”
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The next steps
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depend on the type of variable you want to create:
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Creating a
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Single Value
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Variable
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Give the variable a name, such as "Day".
Select the variable type — Single Value.
Enter the variable content, for example, "
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Monday".
Click the “Create” button.
| Note |
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The variable name must consist of only one word and |
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cannot contain Cyrillic characters (Latin |
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letters and numbers |
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are allowed). |
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Letter case |
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is |
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considered, so if you |
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name a variable "Day" but use "day" (with a |
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lowercase letter) in the message, the value will not be |
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delivered as the system treats them as different variables. |
| Note |
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The character limit for variable content is 255. |
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| Info |
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The variable |
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gets a single constant value |
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that can be used an |
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unlimited number of times and |
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will be sent to subscribers when called |
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by its name. |
Creating
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an Array of Unique Values Variable
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Name the variable, for example, "color". The variable name must consist of only one word and
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cannot contain Cyrillic characters (Latin
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letters and numbers
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are allowed). Letter case is
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considered. Therefore, if you
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name the variable
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"color", but later want to use
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"Color" in the message, the value will not be
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delivered as the system treats them as different variables.
Select the variable type
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— Array of Unique Values.
Select a
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delimiter, for example, ";" (semicolon)
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Set the variable value manually (Data
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Source: text) or
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upload from a file (Data
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Source: file).
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Any text file can be uploaded, but the values in the file must be separated by the selected delimiter.
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If you choose "text", enter the values
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separated by the chosen delimiter: green;red;blue. As a result,
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you get
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three values
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for the variable "color" with the delimiter "semicolon":
Click the “Create” button.
Using an Array of Unique Values Variable
In the message to clients (in
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the funnel block,
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chat,
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or message template),
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write the variable name in curly brackets (in
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this case, {color}) and send the message.
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Remember that letter case matters.
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When sending a message to
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three subscribers, each of them will receive a unique value of the variable
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, starting from the end. The first subscriber
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will receive the third value of the {color} variable
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— "blue", the second
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— "red", and the third
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— "green".
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The variable values will be sent sequentially, starting
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from the last one. You can use more than
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three variable values — there are no restrictions on the number of values. When the variable
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values run out, the variable will simply
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not be sent. This type of variable can be used
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for sending unique invitation links
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, access codes,
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or promo codes.
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How to Update the List of Variable Values?
It is currently
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not possible to view the entire list of variable values, but you can
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check their
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count (how many
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Creating a variable of type "Chat Template"
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remain unused) in the "Remaining Items" and "Content" sections.
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You can add variable values after saving them.
To do this, open your variable and enter new values in the "Content" field, then click “Save”.
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Creating a Chat Template Variable
Creating this type of variable is similar to creating a Single Value Variable, but you need to select the variable type "Chat Template".
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Give the variable a name, for example, "hello".
Select the variable type — Single Value.
Enter the variable content, for example, "Good day!".
Click the “Create” button.
The variable name must consist of only one word and
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cannot contain Cyrillic characters (
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Latin letters and numbers
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are allowed). The character limit
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for the variable content is 255.
Using a Chat Template Variable
To use
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the variable,
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go to the chat with the subscriber:
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Click the arrow to the left of the message
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input field in the chat with the client
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.
Click the required variable.
The content (text) will be copied
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to the message input field
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, from where it can be sent to the client.
When
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hovering over a variable, a tooltip
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with the
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variable value will appear.
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Only in Chat Template variables can you use the new system variable {me}, which contains the name of the
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employee from your company who is sending the message.
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Creating a
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Link Variable
If you want to insert a button
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in the message that, when clicked, will open a website,
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you can do
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so as follows, using a variable:
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Give the variable a name, for example, "Site".
Select the variable type — Link.
Enter the variable content, for example, app.leeloo.ai.
Click the “Create” button.
The variable {dashboard}
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contains a part of the link, starting after the domain. This type of variable cannot be fully inserted
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into
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the link insertion
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row in
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the button menu
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of the Link type.