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The procedures for recovering and changing a password are the same. Follow these simple steps to change or recover your password:

  1. Go to the platform's login page https://app.leeloo.ai/login

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  1. Click on "Recovery password":3.

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  1. Enter your e-mail

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  1. address, which is registered to your account , and click on the "Get recovery letter" button : ( Img 1-2)

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1 -

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2 - кнопка отправки письма для восстановления пароля. 

4. Перейдите во "Входящие" Вашего почтового ящика и откройте письмо от leeloo.help:

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5. В открывшемся письме нажмите кнопку "Изменить пароль":

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6. Введите новый пароль (1)  и подтвердите пароль повторным вводом (2). Пароли должны совпадать. После этого нажмите кнопку "Confirm" (3):

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Готово! Теперь в форму входа введите Ваш e-mail и новый пароль, затем нажмите "Log in":

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field for entering the email address, which is the login for the platform.

2 - button for sending the password recovery email.

3 - Go to the "Inbox" of your email and open the email from leeloo.help: (Img. 3)

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If you haven't received an email from leeloo.help within a minute, check your "Spam" folder and other folders. If the email is not there either, contact technical support.

  1. In the opened email, click on the "Change password" button: ( Img. 4)

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  1. Enter a new password and confirm it by entering it again. Passwords must match. Then click the "Confirm" button (Img. 5)

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Done! Now, enter your email and new password into the login form, then click "Log in":

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