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Please note that you need to familiarize yourself with the WhatsApp messaging restrictions provided by Twilio. When using WhatsApp, smart messaging is not recommended. If the same message (depending on the content) is sent to many recipients in a short period of time, there is a risk of being blocked. WhatsApp does not prescribe clear criteria for actions for which a number can be blocked, everything is individual (complaints about spam, blocking, frequency of unanswered messages...). There are no obvious restrictions on the use of external links, communication must be carried out on an interactive basis (incoming message from the client - outgoing from the platform, input message from the client, etc.) |
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