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UA

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US

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RU

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The platform provides the ability to send files, images, videos, audio, video notes, and stickers through the file ID obtained from the Telegram server. There are no size limits on the files. This feature is available only for the communication channel - Telegram.

Obtaining the File ID

The process of obtaining the file ID is implemented directly on the platform through the "Chats" section. We can copy the ID from each incoming message that contains a file, image, video, audio, or video note

To copy the file ID, image, video, audio, or video note, follow these steps:

  1. Create a bot in Telegram and connect it to the platform (instructions provided)

  2. Open the Telegram app and send your bot a file, image, video, audio, or video note

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  1. Go to the platform and open the "Chats" section
    3.1 In the list of incoming messages, find the message you previously sent with the file, image, video, audio, or video note
    3.2 To the right of the incoming message for your file, click the button
    3.3 Select "Copy File ID"

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  1. Go to the message constructor available in chats, sales funnels, smart mailing, templates, and create a new message with the required attachment
    4.1 Click “+ Message.”
    4.2 Select “+ File,” “+ Image,” “+ Video,” “+ Audio,” or “+ Video Note” depending on the ID you copied earlier in step 3.3

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  1. Insert your file ID, image, video, audio, video note, or sticker into the input field and click Create/Save.

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Notes

IMPORTANT! Files/images/videos/audios/video notes/stickers added to content blocks will be sent only in the bot to which you sent these files, and whose IDs you obtained in the correspondence in the "Chats" section.

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