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The platform offers provides the function of connecting ability to connect the Twilio SMS service and working work through it.In order to

Twilio Registration

To start working with it, you must need to register.:

  1. Go to

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  1. www.twilio.com and click

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Next, enter your registration information:

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  1. NameSurname“Sign Up”.

  2. Enter the required registration details:

    • First name

    • Last name

    • Email address

    • Password

    User Agreement (you must
    • Accept the user agreement (check the box

    , we recommend that you read it first)

    Start the trial period

    On the next question you can select "No":

Следующий шаг по регистрации, не является обязательным, и его можно пропустить:

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НIn the next step you need to verify your email address:

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Go to the email you specified during registration and confirm your email:

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  1. Email confirmation by clicking a button

  2. Confirmation by copying and following the link

    You can choose one of the available methods.

Next, you need to confirm your phone number:

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  1. Enter your current phone number (you will receive an SMS with a special code)

  2. Confirm using your phone number to access your account

  3. Click to complete Verification

After completing the steps, you need to enter the code that was received in the SMS message and click Submit:

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After passing verification, you will be taken to the dashboard (administrative panel) of this service.

Here you need to get a special phone number, which will be used for future mailings.

To get a number, click Get a Number:

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You will see a confirmation window for receiving the number. You can click Choose this Number (as shown by the arrow), or Search for a different number if you don’t like the given number and want to get a different one:

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Next, we will receive data from you for integration:

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Next, on the page that opens, you need to:

  1. Select Account SID

  2. Open Auth Token

To integrate Twilio, go to your platform and:

Select the "Settings" section (menu on the left)

  1. Click on "Messengers"

  2. Select "+New connection"

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Select the Twilio icon as marked in the screenshot below:

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In the window that opens, you need to enter the data that you received when registering on Twilio, namely:

Account

Token

The phone number you received from Twilio

Click on Join

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    • after reviewing it).

  1. Click the “Continue” button.

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  1. Go to your email inbox, find the email from Twilio, and copy the confirmation code.

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  1. Paste the received code into the “Code” field on the Twilio platform and click “Verify”.

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  1. In the “Phone Number” field, enter your phone number and click “Send code via SMS”.

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  1. Enter the received verification code in the designated field and click “Verify”.

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  1. In the next window, you can save the recovery code, then click “Continue”.

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  1. Complete the short onboarding process on the Twilio platform.

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  1. Open the “Twilio Home” section..

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  1. Select your account to retrieve your Account SID and Auth Token.

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  1. In this window, you can copy your Account SID and Auth Token to connect Twilio to the http://Leeloo.AI platform.

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  1. Next, go to the http://Leeloo.AI platform, navigate to the “Settings” section, then go to “Integrations”, and click “+ New Connection”.

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  1. Enter the required connection details:

    • Select Twilio as the integration.

    • Enter the "Account" details from the Twilio dashboard.

    • Enter the "Token" from the Twilio dashboard.

    • Enter the "Phone" number linked to Twilio.

    • Click “Confirm”.

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  1. After completing all the setup steps, if the connection is successful, you will see the status

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  1. "Enabled".

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  1. To

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  1. enable paid SMS

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  1. campaigns, you also need to specify

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  1. a Webhook URL in your Twilio settings.

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    1. In your

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    1. Twilio

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    1. Dashboard, go to the Phone

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    1. Numbers tab and click on your phone number

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In the window that opens, scroll to the very bottom to the Messaging section (1)

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    1. .

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  1. In this section,

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  1. under the

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  1. fields “A MESSAGE COMES

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  1. IN” and “PRIMARY HANDLER FAILS”, enter the Webhook URL and click “Save configuration”.

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  1. You need to specify your connection ID, which you can copy

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  1. from your bot settings by clicking

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  1. the "Copy ID" button.

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Info

If , you receive the error "failed sending message" when sending SMS through the platform, you receive a failed sending message error (failed to send the message), then you need to double-check the geo location geolocation settings on the Twilio side, using this link:  https://www.twilio.com/docs/errors/21408  indicate the necessary ones countries and try sending again 

Creating newsletter subscribers

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's side via the following link:
🔗 Twilio Error 21408
Specify the necessary countries and retry sending the message.

Creating SMS Subscribers

To send an SMS campaign to a specific audience, you must first create SMS subscribers. There are You can do this in several ways to do this.

First

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Method (

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Individual Subscriber)

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  1. You can create an SMS subscriber

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  1. via the

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  1. Client Card.

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  1. To do this,

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Select SMS and then select Create.

Here you can select the required bot through which the interaction will take place.

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Second method (mass):

Mass creation of SMS accounts occurs in the CRM section, through the Mass Actions function.

Just as with creating email accounts, you select the required audience, then select the “Create subscribers” mass action.

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  1. log in to Leeloo.AI, go to the “Chats” section, select the client for whom you want to create a campaign, and click “Campaigns”.

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  1. Open the Client Card, then click “+ Create Communication Channel”. Select “SMS”, choose the “Twilio” bot, then click “Create”.

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Here, you can also select the necessary bot through which the interaction will take place.

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Third way:

Second Method

You can create an SMS account and/or send an SMS through the Action block (red block). It is enough to Simply set the appropriate corresponding parameters in it:.

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Third Method

Another way is to create an SMS account by subscribing via subscription through LGT.

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