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The "Manual Payments" Feature allows you to register and track transactions made outside the platform, such as cash payments or transfers via third-party systems.
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System for Manual Payments
"Manual Payments" are processed through a special payment system. To create it, go to Settings → Integrations → Payment Systems → Merchant for Manual Payments:
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Payment fee percentage - Percentage of the payment system transaction fee
Fixed payment fee amount (if applicable) and select the fee's currency.
Transaction currency - The currency that will be used to display the payment information.
Income currency - The currency in which the merchant receives payment
Supported currencies - of the payment system. This must include both the "income currency" and the "transaction currency."
Merchant name.
Label for Offers - This text will be displayed on offer page, if you will leave it empty, field “Name” will be shown for customers.
Merchant description.
Comment tooltip text - User will see this text as hint for "Comment" field on offer payment page if this payment credit is used
Merchant image upload.
Button to create a merchant for manual payments.
Manual Payment Process
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You can select a manually created (manual) account to record any payment from any user on the platform. |
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The order will appear in the Orders and Sales section with the status "Open":
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Changing the Manual Payments Status
As a manager, you can confirm or reject an order payment by updating its status:
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When the order status changes, an indicator will appear in the chat with the client who placed the order, showing order details. These indicators are visible only in the platform's chats and are not visible to the client.
Conducting a Manual Payment Independently
If you want to process a payment without involving the client, follow these steps:
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