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Comments in Instagram posts, replies to stories, and responses to direct messages are all lead generation methods available with Instagram integration on the Leeloo AI platform.

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Warning

IMPORTANT! After connecting the Instagram bot to your LGT, you must go to the Settings section, then Messengers, and reconnect the bot!

Subscription to the Instagram bot via the subscription button in LGT works ONLY on mobile devices!

To connect Instagram, you will need:

Facebook Account

  1. A Facebook account with a Business Page (or create a new Business Page in Facebook: go to PagesCreate New).

Business Account on Instagram

  1. A Business Instagram Account (Professional Account Type). You can either switch to a business account in Instagram settings or create a new business account.

Facebook Page

  1. A Facebook Business Page that must be linked to your Instagram account. This page also needs to be connected to Leeloo.

Linking a Facebook Page to an Instagram Account

  • Go to Facebook, open the page you need to link with Instagram, go to setting and privacy tab, linked accounts, and click "Connect Instagram".

  • Log in to your Instagram account and grant the necessary permissions.

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Note

Before configuring Instagram post settings through Leeloo, you must first publish a post or stories.

Automation Settings for Instagram Posts

To set up automation for Instagram posts, follow these steps:

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Info

To successfully work with advertising stories and posts on Instagram:

  • Use “Smart Reply” to set up trigger words and specify the LGT Smart Reply for subscribing users to the sales funnel.

Direct Message Automation

If you want to set up a universal response for any message in your bot’s Direct, use the "Response to unknown message" feature.

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Info
  • Events will not be transmitted via the FB Server-Side API for Instagram accounts because the primary parameter for event transmission is Fbclid, which is unfortunately not passed when subscribing through Instagram.

  • In Instagram, you can only send:

    • Images

    • Cardbox

    • Message templates
      Other elements cannot be sent.

  • During the page connection process to the platform, check the permissions—they must all be enabled to ensure the bot functions correctly.

Reply Messages (Responses to Specific Messages in Direct)

Clients often reply to specific messages in Direct.

For convenience, in Leeloo.ai Chats, you can see exactly which message the client replied to within the conversation.

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Sending Videos in Instagram Direct

Leeloo.ai users can now send videos to their clients via Instagram Direct. This feature has been implemented for your convenience.

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Sending Audio Messages in Instagram Direct

We have also implemented audio message sending in Instagram Direct.

Why use audio messages?

  • Speed & convenience – Sending an audio message takes less time than typing, making it a great communication tool, especially when you’re on the go.

  • Time efficiency – If you need to share a large amount of information, an audio message is often a faster and more effective alternative to typing long texts.

  • Emotional expression – Audio allows you to convey emotions, tone, and mood, making communication more engaging and expressive.

    Гифка.gif

Instagram File Type and Size Restrictions

Media Type

Supported Formats

Maximum Size

Audio

acc, m4a, wav, mp4

25MB

Image

png, jpeg, gif

8MB

Video

mp4, ogg, avi, mov, webm

25MB

Card Box in Instagram

Card Box in Instagram is a feature that allows businesses to add products to their Instagram page and sell them directly through the app.

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Overall, leveraging the Card Box feature in Instagram helps businesses increase sales, strengthen brand recognition, and improve the customer experience.

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Checking Subscription to an Instagram Account

The “Subscription to Page” Trigger allows you to check whether a user is subscribed to your Instagram account, enabling more targeted interactions with your followers.

Trigger States:

  1. Subscribed to the page

  2. Unsubscribed from the page

How It Works:

  • When the trigger is activated, a timer starts.

  • Within the set time, the user must subscribe to the connected Instagram page and send a message to the Instagram bot so the system can verify the subscription.

  • If a user is already subscribed when entering the trigger, it will not activate for them.

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