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Buttons are convenient, intuitive, and attractive elements in your messages to users. They enable allow for quick option selection of options, improve the user experience, and help achieve contribute to achieving business goals.
Clicking on buttons is the most convenient way to track target actions and By tracking target actions through clicks on buttons, it's easier to work with analytics. Using a laconic concise call to action in the button text , you can significantly increase sales tunnel conversions.conversions in the sales tunnel.
Currently, you can add up to 10 buttons for the Telegram messenger and up to 3 buttons for other messengers.
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IMPORTANT! In other messengers, the limit remains unchanged and is set to 3 buttons. When using content synchronization mode, only the first three buttons will be duplicated to the other messengers. |
1. Button functionality
Buttons allow you to structure your content and provide users with a variety of various action options.
Buttons can be added to text elements and "CardBox" elements, but no more than three buttons per can be added to one element.
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2. User tracking and button statistics
You can track users who clicked on a specific button, control who monitor those to whom the button was sent to, block buttons after they have been are sent, and view the statistics for each button: the number of submissionssends, clicks, unique submissionssends, and unique clicks.
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3. Synchronized buttons
The “Synchronization” "Synchronization" function shows whether the button is synchronized across all messengers. When you click on it, a menu opens showing all communication channels in which where this button has been is added. To delete remove a communication channel, you need to click on the cross icon.
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4. Button states
Warning A warning that the buttons are not synchronized.
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Warning A warning that the button contains errors.
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Active button: when When clicked, it triggers an action is triggered.
Inactive button: when clicking on it, a 400 error occurs and the message “Button is not active” appears.
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The button is sent to the user, but no action occurs when clicked. In the tunnel, it is highlighted in red.
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Allow one click for a group of buttons: if If this function feature is enabled, then when you click one button is clicked in the tunnel, the others become inactive for clickingand cannot be clicked.
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Submission Send statistics button: when When clicked, a window with statistics opens - opens showing the statistics – the number of submissionssends, clicks, unique submissions sends, and unique clicks.
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5. Button sending options
Button placement in a single row
Button placement in a single column
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The ability to change the |
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button layout (available only for Telegram) |
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Options for sending buttons
Sending buttons in one line.
Sending buttons in one column.
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6. Button types:
Link: Opens a link when clicked.
Call Template call: Sends a message template message when clicked.
Buy: opens Opens an offer (with the possibility of partial payment).
Subscribe: Subscribes to a specific tunnel.
Payment Completioncompletion: Used to complete partial payments.
Phone Numbernumber: Initiates a call to the specified number (only for Facebook only).
Unsubscribe: Allows users to unsubscribe from the sales tunnel (same as similar to the /stop command).
Link Jump: allows you to redirect Transition by relation: Redirects the user to the next block in the sales tunnel
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7. Creating links, messages, and offers:
Instructions and effects for each button type:
7.1 Link button:
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters;
Select Choose the button type: Link
Paste Insert the link.
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We do not recommend inserting a link to the an offer! In this case, the order will not be assigned to a specific subscriber! Insert an the offer into a "Buy" button (more on about this button type of button below). |
Effect of pressing:
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clicking
Link transition. It is equivalent to clicking on a simple link.
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7.2 Send template
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters;
Select Choose the button type: Call Send template
Start typing the name of the message template name, and a list of created ones templates will appear. Select the desired required template from the list.
Pressing effect
The user
Effect of clicking
A message linked to the button will be sent a message assigned to the button;user
If the message template does not contain elements for the messenger channel in which the click is made, then nothing will come.be sent
7.3 Buy
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters;
Select Choose the button type: Buy
Start entering typing the offer name of the offer (offer), and a list of created ones offers will appear. Select the desired offer from the list.
Effect of
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clicking:
The offer assigned linked to the button will open in a new tab;
After placing an the order is placed, information about the order information will be placed in the card of added to the subscriber's profile who clicked the button
7.4 Subscribe
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters.
Select Choose the button type: Subscribe.
Start typing the name of the LGT type Subscribe button. A subscription button, and a list of created ones will appear. Select the desired LHT required LGT from the list.
Effect of pressingclicking:
Subscription to the tunnel to which that the LGT leads to
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Completing the payment
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5 Complete partial
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Enter the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters.
Select Choose the button type: Complete paymentpartial
If you have an offer with partial payment, you can use this button to complete the payment.
7.6 Phone number
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters
Select Choose the button type: Phone number
Enter Provide the number to which the call will be made.
Pressing effect
After pressing be called when the button is clicked
Effect of clicking
After clicking the button, a call will be made via mobile communication connection to the number indicated provided under the button.
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Attention! The "Phone |
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number" button can only be added for Facebook messenger |
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7 Unsubscribe
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Enter a name for the button name. The user will see the specified text on the button. Maximum The maximum button name length : is 20 characters;
Select Choose the button type: Unsubscribe.
Effect of
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clicking:
By clicking on When this button is clicked, the user will be unsubscribed from the sales tunnel. Works identically to It works the same way as the /stop command
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Переход по связи
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8 Transition by relation
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You can link buttons directly to specific blocks in the sales tunnel. Simply drag the link connection from the button to the desired block type to customize set up the sequence. To set configure it up so that when you click on a button, clicking the button opens the next block appears without sending a message, create an empty message template and set the button type to: Follow the link.Transition by relation