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Sales Tunnels
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Sales Tunnels
Navigation in Sales Tunnels
Types of Blocks in the Tunnel
Principle of Tunnel Operation
1. Sales Tunnels
On this tab, sales tunnels are created. A tunnel is a tree-like structure,
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built from blocks, and the blocks form
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Tiled display of sales tunnels:
Button to add a new tunnel;
Block with an indicator of the number of pages;
Block with tunnel properties;
Action button;
Image loading window for the tunnel avatar. Used to highlight a tunnel in the general list;
Tunnel names, when you click on the name of the tunnel, the sales tunnel itself will open; - button for changing the name of the tunnel. Appears when you hover over the tunnel name;
A panel with Analytics for the tunnel, more details can be found in the Analytics section, the data of blocks and buttons can be viewed in the tunnel itself by opening a specific block or button;
Button to go to the lead generation tool for this tunnel;
Tunnel creation date;
Notification about checking the elements of the sales tunnel for errors, this notification is always present; - the check is carried out in the sales tunnel; - you need to open the sales tunnel, click “Actions” and select “Check related elements“
Scroll, there can be no more than 32 sales tunnels on one page;
Switching the type of sales tunnels;
The search panel allows you to search by the name of the tunnel, also when switching the option to “by LGT“ it allows you to search by the name of the LGT or by a link to LGT.
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When deleting a tunnel, the sales tunnel will be permanently deleted; |
actions with the tunnel, based on your needs: - delete the picture (deletes the tunnel avatar); - export (a new template will be created in the library); - create a copy (a new tunnel will be created, tunnel elements will also be copied - LGT, offers, message templates, sales plans) - delete; (The tunnel will be permanently deleted from your account);
Displaying the sales tunnel with a list:
Button to add a new tunnel;
Block with an indicator of the number of pages;
Action button;
LGT tunnel opening button;
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the branches of your sales tunnel
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New Tunnel Addition Button
The search panel allows searching by tunnel name, and when switching the option to "by LGT," it enables searching by LGT name
Block displaying the number of pages
Button for selecting the search type (by tunnel name or LGT)
Action button
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Panel with analytical indicators for the tunnel, more details can be found in the Analytics section,
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block and button data can be viewed in the tunnel
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by opening a specific block or button
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The search panel allows you to search by tunnel name, also when switching the option to “by LGT“ it allows you to search by LGT name or by link to LGT;
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Image upload window for the tunnel avatar
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used to highlight
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the tunnel in the general list
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Tunnel
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name,
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clicking on the tunnel name
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will open the sales tunnel
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Button to change the
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tunnel
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name appears when hovering over the tunnel name
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Tunnel creation date
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Button
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to delete the image from the tunnel
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Button to switch the type of sales tunnels.
Actions with the tunnel, based on your needs:
delete picture (removes tunnel avatar);
export (a new template will be created in the library);
create a copy (a new tunnel will be created, tunnel elements will also be copied - LGT, offers, message templates, sales plans);
delete (The tunnel will be permanently deleted from the account);
When you click on the button with the name of the tunnel, its entire content opens.
Breadcrumb navigation
Makes it easier for you to navigate between different system elements in sections. In the "Sales Tunnels" section, you can use it to switch between tunnels and lead generation tools:
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Block
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When clicking on the tunnel name, the content opens |
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You can always restore your deleted tunnel in the "Tunnels Archive" section by clicking the "Restore" button under the desired tunnel  |
2. Navigation in Sales Tunnels
It will make navigation between different elements of the system easier in sections. In the "Sales Tunnels" section, you can switch between tunnels and lead generation tools using it:
By clicking the "Back to Tunnels List" button or the "Sales Tunnels" section, you will return to the list of your sales tunnels
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You can switch to another necessary tunnel by clicking the tunnel search button by name and selecting the name from the list of your tunnels
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You can view all LGTs in your tunnel by clicking the "LGT" button. To view the statistics in the opened list, click the "Show statistics of all LGTs" button (1). To find a specific LGT in the list, start typing its name in the search bar (2)
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By clicking on the action block, we can perform actions with the tunnel such as: create a copy, archive, export to share via the library, check related elements, and check connections (go to the integrations section to check the status of the connected bot)
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By clicking the "Archive" button, you can view the list of previously deleted blocks. If necessary, you can find the required deleted block by entering its name in the search bar (1) and restore the block by clicking the "Restore" button (2)
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By clicking the "More details" button, you can view the statistics of your tunnel as well as any errors related to connected elements
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In your sales tunnel, you can also filter the content by the messengers used (1), view archived tunnel blocks and their connections (2), switch between block content view and selection mode (3), find a block by its name on the workspace (4), adjust the workspace size using the slider (5), and change the visualization of connections as well as the color scheme of their display in the tunnel (6)
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Types of blocks in the tunnel
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First block - the first block for placing content in it
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LGT - a purple block that serves as the entry point into your sales tunnel
Message - a blue standard block for placing content in it
Delay - a green block for creating a time delay,
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delays with
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acceptable parameters, and sending
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content
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blocks or action blocks at a
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specific time
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Trigger -
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an orange block. In this block, you can check
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conditions such as "Order Event", "Website Visit", "Webinar Room Visit", "Instagram Subscription Check"
Filter - a gray block. With this block, you can check if a user or their actions match the conditions set in the block
Action - a red block that
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defines actions when a user transitions to a specific block of the
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General view of the content block
Attachment point of the previous block 2. Point for building a connection with another block 3. Block name 4. Analytics for this block (available for the Message and First block blocks) 5. Preview of content display in accordance with the selected messenger 6. Creation of a new block with connection from the current block 7. Copying a block 8. Deleting the current block
Lead generation tools that lead to the block
If a block of the tunnel is led by an LGT (that is, in the LGT settings this block is selected as the first block), then when you hover the mouse cursor over this block, their total number (1) will be displayed and after clicking on the button with the number of LGT, their full list opens .
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When you hover over the first block of the tunnel, the LGT list will not be displayed. |
How the tunnel works
The tunnel is an automated distribution. Subscription to the tunnel occurs through LGT.
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indicated tunnel
Static menu - a dark blue block that allows you to create a permanent menu for Telegram
Note - a brown block that allows you to create notes for your managers on the workspace
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You can learn more about each type of block within the funnel builder in the instructions |
The principle of the tunnel operation
A tunnel is an automated mailing system. Subscription to the tunnel happens when a user visits your landing page (LGT)
After subscribing, the client receives a message from the first block.
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Then, the
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user starts moving through the blocks defined in the tunnel builder according to the logical sequence you set. When a block is activated, the conditions are checked. If the conditions are met,
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the message from the block is sent to the subscriber, and the
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user continues their movement. If the block conditions are not met,
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the activation of this branch is
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paused until the block
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's conditions are fulfilled. If a block has branching options depending on the specified condition, you can set additional branches for users whose conditions were not met. A sales tunnel implies the movement of the logical sequence only forward, so blocks cannot be looped. In case of such a logical error, connections between the looped blocks will be highlighted in red, indicating that the logic of the funnel construction was violated.