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Example document for import: exported 03.12 13.28.27.xlsx
Step-by-Step Instructions:
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| Info |
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If you do not have the client's messenger identifier, fill the "social_id" field with any numeric value (e.g., 111, 222, 333, etc.). |
| Note |
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IMPORTANT FOR EMAIL! If you are uploading a database for email communication channels: Sengrid and Mandrill, make sure to duplicate subscribers' emails in the "social_id" field. |
| Warning |
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If the "social_id" field is not filled, you will receive an error message. |
Follow the link and click the "Download" icon.
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Open the downloaded file and make edits according to the recommendations.