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View key information about your clients in a list format, call them, perform bulk actions: add and remove tags, export to CSV, unsubscribe from a tunnel, add to the sales plan, and perform other actions in the “Audience” section of the platform:
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In this section you can:
see the audience;
manage clients;
work en masse;
filter;
analyze;
view information;
add clients and much more.
The Audience section of the platform solves various business problems, which makes it easy to implement currently necessary business activities.
Audience Table
When a new user subscribes to one of your company's tunnels, a record of the new person's subscription is added to Audiences.
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Audience section;
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"Audience" Section
Filter by gender – select the desired gender and apply it
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using the “Filter” button
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.
Filter by messenger
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.
Filter by phone
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availability in the client card
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.
Filter by
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email availability in the client card
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.
Filter
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Menu:
Clear
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– removes all previously selected filters
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.
Filter
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– applies the
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selected filters
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.
More
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– opens the
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filter panel.
Add
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Contact – manually adding a user
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:
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Users can
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only be added if
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connected services for email or SMS
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Sengrid, Mandril for email newsletters;
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campaigns are available.
SendGrid, Mandrill – for email campaigns.
Twilio – for SMS.
Page selection buttons
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– a maximum of 30 contacts
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per page
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.
"Bulk Actions" Section – allows you to perform
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bulk actions with the audience
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. Available actions include: Add tag, Remove tag, Move to
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archive,
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Blacklist,
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Subscribe, Unsubscribe, Import, Export, Add to
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sales plan, Add SMS/Email
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, Bulk actions with AI
Search by specific parameter in the client card
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– you can search by name
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, phone number, or email
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.
11. Checkbox
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to select all clients on the page
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.
Checkbox
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to select a specific user
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.
List of contacts in the client card
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.
List of tags in the client card
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.
List of sales plans
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the client
...
is added
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to.
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Number of sales made by the client
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.
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Number of communication channels
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available in the
...
client card
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.
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Client name on the platform
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(clicking on the name
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opens the
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client card
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).
Column settings for this section (all columns are enabled by default).
Number of client cards/communication channels
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(a single card can have
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multiple communication channels).
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Info |
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Note: When subscribing, messengers do not transmit client contact details. Data can be obtained via LGT subscriptions with fields for phone number, email, and others. |
Client Filtering
Filter clients by
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: messenger, tunnel, lead generation tool, ordered/purchased offer, status, etc.
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Use the filter panel for this purpose. It is located in the
...
top-right corner of the page:
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To filter clients, set the desired filtering parameters (tag, tunnel, etc.), and click the button . Button resets all filtering parameters in the filter panel, but the filtering results remain. To display all results without filtering (i.e. all clients), after clearing the filters, click the button .
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Info |
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Learn more about client filtering in the filter panel instructions. |