How to restore/change the password?



The procedures for recovering and changing a password are the same. Follow these 6 simple steps to change or recover your password:

  1. Go to the platform's login page https://app.leeloo.ai/login

  2. Click on "Recovery password":3. Enter your e-mail address, which is registered to your account (1), and click on the "Get recovery letter" button (2):



1 - field for entering the email address, which is the login for the platform.

2 - button for sending the password recovery email.

3 - Go to the "Inbox" of your email and open the email from leeloo.help:

 



If you haven't received an email from leeloo.help within a minute, check your "Spam" folder and other folders. If the email is not there either, contact technical support.

 

  1. In the opened email, click on the "Change password" button:

 

  1. Enter a new password (1) and confirm it by entering it again (2). Passwords must match. Then click the "Confirm" button (3):





Done! Now, enter your email and new password into the login form, then click "Log in":