Button designer
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Buttons are convenient, intuitive, and attractive elements in your messages to users. They allow for quick option selection, improve user experience, and contribute to achieving business goals.
By tracking target actions through clicks on buttons, it's easier to work with analytics. Using a concise call to action in the button text can significantly increase conversions in the sales tunnel.
Currently, you can add up to 10 buttons for the Telegram messenger and up to 3 buttons for other messengers.
IMPORTANT! In other messengers, the limit remains unchanged and is set to 3 buttons. When using content synchronization mode, only the first three buttons will be duplicated to the other messengers.
1. Button functionality
Buttons allow you to structure content and provide users with various action options.
Buttons can be added to text elements and "CardBox" elements, but no more than three buttons can be added to one element.
2. User tracking and button statistics
You can track users who clicked on a specific button, monitor those to whom the button was sent, block buttons after they are sent, and view the statistics for each button: the number of sends, clicks, unique sends, and unique clicks.
3. Synchronized buttons
The "Synchronization" function shows whether the button is synchronized across all messengers. When you click on it, a menu opens showing all communication channels where this button is added. To remove a communication channel, click on the cross icon.
4. Button states
A warning that the buttons are not synchronized.
A warning that the button contains errors.
Active button: When clicked, it triggers an action.
Inactive button: The button is sent to the user, but no action occurs when clicked. In the tunnel, it is highlighted in red.
Allow one click for a group of buttons: If this feature is enabled, when one button is clicked in the tunnel, the others become inactive and cannot be clicked.
Send statistics button: When clicked, a window opens showing the statistics – the number of sends, clicks, unique sends, and unique clicks.
5. Button sending options
Button placement in a single row
Button placement in a single column
The ability to change the button layout (available only for Telegram)
6. Button types:
Link: Opens a link when clicked
Template call: Sends a message template when clicked
Buy: Opens an offer (with the possibility of partial payment)
Subscribe: Subscribes to a specific tunnel
Payment completion: Used to complete partial payments
Phone number: Initiates a call to the specified number (only for Facebook)
Unsubscribe: Allows users to unsubscribe from the sales tunnel (similar to the /stop command)
Transition by relation: Redirects the user to the next block in the sales tunnel
7. Creating links, messages, and offers:
Instructions and effects for each button type:
7.1 Link button:
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Link
Insert the link
We do not recommend inserting a link to an offer! In this case, the order will not be assigned to a specific subscriber! Insert the offer into a "Buy" button (more about this button type below)
Effect of clicking
Link transition. It is equivalent to clicking on a simple link
7.2 Send template
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Send template
Start typing the message template name, and a list of created templates will appear. Select the required template from the list
Effect of clicking
A message linked to the button will be sent to the user
If the message template does not contain elements for the messenger channel in which the click is made, nothing will be sent
7.3 Buy
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Buy
Start typing the offer name, and a list of created offers will appear. Select the desired offer from the list
Effect of clicking:
The offer linked to the button will open in a new tab
After the order is placed, the order information will be added to the subscriber's profile who clicked the button
7.4 Subscribe
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Subscribe
Start typing the name of the LGT subscription button, and a list of created ones will appear. Select the required LGT from the list
Effect of clicking:
Subscription to the tunnel that the LGT leads to
7.5 Complete partial
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters.
Choose the button type: Complete partial
If you have an offer with partial payment, you can use this button to complete the payment.
7.6 Phone number
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Phone number
Provide the number to be called when the button is clicked
Effect of clicking
After clicking the button, a call will be made via mobile connection to the number provided under the button
7.7 Unsubscribe
Enter the button name. The user will see the specified text on the button. The maximum button name length is 20 characters
Choose the button type: Unsubscribe
Effect of clicking:
When this button is clicked, the user will be unsubscribed from the sales tunnel. It works the same way as the /stop command
7.8 Transition by relation
You can link buttons directly to specific blocks in the sales tunnel. Simply drag the connection from the button to the desired block type to set up the sequence. To configure it so that clicking the button opens the next block without sending a message, create an empty message template and set the button type to: Transition by relation