Block "Static menu"
- Customer Service
- Александр Григорчук
- Oleg Padalko (Unlicensed)
UA | US | RU |
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Static menu - Dark blue block - a functional block for placing a static menu in the Telegram bot with permanent buttons
The main difference between a static menu and regular buttons in tunnel messages is their fixation below the chat with the subscriber. This ensures that the menu buttons are constantly in view of your subscribers, regardless of the conversation
A block of this type can be placed anywhere in the tunnel, after LGT.
Opening the block settings, you need to "Add accompanying message," similar to what is found in the "Message" block, where you can create the necessary text and visual accompaniment for the block that will be sent to clients
Attention! A mandatory condition for the block to work is the presence of an accompanying text message!
The static menu constructor allows you to add up to 5 rows in the menu, each containing up to 10 buttons
To add a row of buttons, click the “+ Row” button, after which you can add up to 10 buttons in one row
When adding a button, you can assign a name to it and set actions such as: "Call template", "Subscribe", "Unsubscribe", and "Go to link".
Call template - allows sending a pre-prepared template.
Subscribe - allows subscribing the user to the selected tunnel using the lead generation tool “Subscription button”.
Unsubscribe - allows unsubscribing the user from the selected tunnel (TEST) communication channel.
Go to link - allows the subscriber to continue their journey through the tunnel by moving to the linked next block.
IMPORTANT! Unlike the buttons in the "Message" blocks, static menu buttons allow the subscriber to return to previously received blocks
IMPORTANT! Button names must be unique within each individual block
The menu created with this block will be permanent for the bot. If there is a need to hide it at a certain stage of the funnel, you need to add another "Static Menu" block and check the "Hide Static Menu" checkbox.
IMPORTANT! The "Static Menu" block is designed only for the Telegram communication channel, and if your funnel works with multiple communication channels, the option "If the communication channel does not support the static menu" is provided. In this case, the block will be ignored for unsupported communication channels.