Connecting Instagram to the Leeloo.ai platform

UA	US	RU

UA	US	RU

Comments in Instagram posts, replies to stories, and responses to direct messages are all lead generation methods available with Instagram integration on the Leeloo AI platform.

To connect Instagram, you will need:

Facebook Account

1. A Facebook account with a Business Page (or create a new Business Page in Facebook: go to Pages → Create New).

Business Account on Instagram

2. A Business Instagram Account (Professional Account Type). You can either switch to a business account in Instagram settings or create a new business account.

Facebook Page

3. A Facebook Business Page that must be linked to your Instagram account. This page also needs to be connected to Leeloo.

Linking a Facebook Page to an Instagram Account

• Go to Facebook, open the page you need to link with Instagram, go to setting and privacy tab, linked accounts, and click "Connect Instagram".

• Log in to your Instagram account and grant the necessary permissions.

After you have created a Business Instagram account, linked it to a Facebook Page, and granted permission for message exchange, proceed to connect your Instagram account to Leeloo.

To connect your Instagram account in Leeloo:

1. Go to Settings → Integrations → Messengers

2. Click the "Refresh Permissions" or “Connect Facebook” button

After that, follow these steps:

1. Log in to the Facebook account linked to your Instagram.

2. Complete all authorization steps and grant all necessary permissions.

3. Click “+ New Connection”, select Instagram, and choose the page you want to connect.

The connection is now complete. You can proceed directly to the settings.

To set up automation for Instagram posts, follow these steps:

1. Go to: AI Support → Response Automation → Instagram Comment Replies.

2. Press on “+” and select the post you want to automate responses for.

3. Set up reply conditions:

   • Choose keywords or trigger phrases.

   • Define automatic responses based on user comments.

4. Enable automation and save the settings.
   
   

This ensures that responses to comments are handled automatically according to your configured rules.

If you want to set up a universal response for any message in your bot’s Direct, use the "Response to unknown message" feature.

If you want to track a specific response, use Smart Replies for your Instagram bot.

Clients often reply to specific messages in Direct.

For convenience, in Leeloo.ai Chats, you can see exactly which message the client replied to within the conversation.

Leeloo.ai users can now send videos to their clients via Instagram Direct. This feature has been implemented for your convenience.

We have also implemented audio message sending in Instagram Direct.

Why use audio messages?

• Speed & convenience – Sending an audio message takes less time than typing, making it a great communication tool, especially when you’re on the go.

• Time efficiency – If you need to share a large amount of information, an audio message is often a faster and more effective alternative to typing long texts.

• Emotional expression – Audio allows you to convey emotions, tone, and mood, making communication more engaging and expressive.
  
  

Card Box in Instagram is a feature that allows businesses to add products to their Instagram page and sell them directly through the app.

Key Benefits of Using Card Box for Businesses:

• Increased Sales: Users can browse and purchase products directly from the business's Instagram page, streamlining the buying process and potentially boosting sales.

• Greater Visibility: Adding products to Card Box can enhance brand and product visibility, as they may appear in Instagram search results and the Explore section.

• Enhanced Customer Experience: Simplifies the purchasing process, leading to a smoother and more enjoyable shopping experience for customers.

• Stronger Brand Recognition: By featuring products directly on Instagram, businesses can increase user engagement and brand awareness.

• Higher Conversion Rates: Shoppers can quickly and easily purchase products without leaving Instagram, leading to improved conversion rates.

Overall, leveraging the Card Box feature in Instagram helps businesses increase sales, strengthen brand recognition, and improve the customer experience.

The “Subscription to Page” Trigger allows you to check whether a user is subscribed to your Instagram account, enabling more targeted interactions with your followers.

Trigger States:

1. Subscribed to the page

2. Unsubscribed from the page

How It Works:

• When the trigger is activated, a timer starts.

• Within the set time, the user must subscribe to the connected Instagram page and send a message to the Instagram bot so the system can verify the subscription.

• If a user is already subscribed when entering the trigger, it will not activate for them.