Tunnels
- Customer Service
- Oleg Padalko (Unlicensed)
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Sales Tunnels
Sales tunnels are created on this tab. The tunnel is a tree-like structure, it is built from blocks, and the blocks form branches. Using a special button in the functional panel, you can now switch to convenient display modes for sales tunnels: tiled (by default) and list (recommended for use with a large number of tunnels)
Tiled display of sales tunnels:
Button to add a new tunnel;
Block with an indicator of the number of pages;
Block with tunnel properties;
Action button;
Image loading window for the tunnel avatar. Used to highlight a tunnel in the general list;
Tunnel names, when you click on the name of the tunnel, the sales tunnel itself will open; - button for changing the name of the tunnel. Appears when you hover over the tunnel name;
A panel with Analytics for the tunnel, more details can be found in the Analytics section, the data of blocks and buttons can be viewed in the tunnel itself by opening a specific block or button;
Button to go to the lead generation tool for this tunnel;
Tunnel creation date;
Notification about checking the elements of the sales tunnel for errors, this notification is always present; - the check is carried out in the sales tunnel; - you need to open the sales tunnel, click “Actions” and select “Check related elements“
Scroll, there can be no more than 32 sales tunnels on one page;
Switching the type of sales tunnels;
The search panel allows you to search by the name of the tunnel, also when switching the option to “by LGT“ it allows you to search by the name of the LGT or by a link to LGT.
When deleting a tunnel, the sales tunnel will be permanently deleted;
actions with the tunnel, based on your needs: - delete the picture (deletes the tunnel avatar); - export (a new template will be created in the library); - create a copy (a new tunnel will be created, tunnel elements will also be copied - LGT, offers, message templates, sales plans) - delete; (The tunnel will be permanently deleted from your account);
Displaying the sales tunnel with a list:
Button to add a new tunnel;
Block with an indicator of the number of pages;
Action button;
LGT tunnel opening button;
A panel with Analytics for the tunnel, more details can be found in the Analytics section, the data of blocks and buttons can be viewed in the tunnel itself by opening a specific block or button;
The search panel allows you to search by tunnel name, also when switching the option to “by LGT“ it allows you to search by LGT name or by link to LGT;
Image loading window for the tunnel avatar. Used to highlight a tunnel in the general list;
Tunnel names, when you click on the name of the tunnel, the sales tunnel itself will open; - button for changing the name of the tunnel. Appears when you hover over the tunnel name;
Tunnel creation date;
Button for removing an image from the tunnel;
Button to switch the type of sales tunnels.
Actions with the tunnel, based on your needs:
delete picture (removes tunnel avatar);
export (a new template will be created in the library);
create a copy (a new tunnel will be created, tunnel elements will also be copied - LGT, offers, message templates, sales plans);
delete (The tunnel will be permanently deleted from the account);
When you click on the button with the name of the tunnel, its entire content opens.
Breadcrumb navigation
Makes it easier for you to navigate between different system elements in sections. In the "Sales Tunnels" section, you can use it to switch between tunnels and lead generation tools:
Block
A block is a structural unit of a tunnel. The block contains the elements of the message and the conditions for sending it.
Types of blocks in the tunnel
A message is a standard block for placing content in it.
First block - the first block to place content in.
Delay - a block for creating a time delay, a delay with valid parameters and sending a block with content or a block with actions at a precisely specified time.
Trigger - in this block you can check the conditions “Order” and “Site”.
Filter - using this block you can check whether a person fits a certain filter.
Action - a block that specifies the execution of actions "Start" - starting a chain of blocks starting from a specific block of the specified tunnel and "Stop" the chain of blocks starting from a specific block of the specified tunnel.
General view of the content block
Attachment point of the previous block 2. Point for building a connection with another block 3. Block name 4. Analytics for this block (available for the Message and First block blocks) 5. Preview of content display in accordance with the selected messenger 6. Creation of a new block with connection from the current block 7. Copying a block 8. Deleting the current block
Lead generation tools that lead to the block
If a block of the tunnel is led by an LGT (that is, in the LGT settings this block is selected as the first block), then when you hover the mouse cursor over this block, their total number (1) will be displayed and after clicking on the button with the number of LGT, their full list opens .
When you hover over the first block of the tunnel, the LGT list will not be displayed.
How the tunnel works
The tunnel is an automated distribution. Subscription to the tunnel occurs through LGT.
After subscription, the client receives the message from the first block. Next, the tunnel blocks continue to be activated from left to right. When a block is activated, conditions are checked. If the conditions are met, then the message from the block is sent to the subscriber, and the “activation wave” continues to move to the right. If the block conditions are not met, then the activation of this branch is suspended until the block conditions are satisfied.