Tunnels

UA	US	RU

UA	US	RU

1. Sales Tunnels

2. Navigation in Sales Tunnels

3. Types of Blocks in the Tunnel

4. Principle of Tunnel Operation

1. Sales Tunnels

On this tab, sales tunnels are created. A tunnel is a tree-like structure, built from blocks, and the blocks form the branches of your sales tunnel

1. New Tunnel Addition Button

2. The search panel allows searching by tunnel name, and when switching the option to "by LGT," it enables searching by LGT name

3. Block displaying the number of pages

4. Button for selecting the search type (by tunnel name or LGT)

5. Action button

6. Panel with analytical indicators for the tunnel, more details can be found in the Analytics section, block and button data can be viewed in the tunnel by opening a specific block or button

7. Image upload window for the tunnel avatar used to highlight the tunnel in the general list

8. Tunnel name, clicking on the tunnel name will open the sales tunnel

9. Button to change the tunnel name appears when hovering over the tunnel name

10. Tunnel creation date

11. Button to delete the image from the tunnel

2. Navigation in Sales Tunnels

It will make navigation between different elements of the system easier in sections. In the "Sales Tunnels" section, you can switch between tunnels and lead generation tools using it:

By clicking the "Back to Tunnels List" button or the "Sales Tunnels" section, you will return to the list of your sales tunnels

You can switch to another necessary tunnel by clicking the tunnel search button by name and selecting the name from the list of your tunnels

You can view all LGTs in your tunnel by clicking the "LGT" button. To view the statistics in the opened list, click the "Show statistics of all LGTs" button (1). To find a specific LGT in the list, start typing its name in the search bar (2)

By clicking on the action block, we can perform actions with the tunnel such as: create a copy, archive, export to share via the library, check related elements, and check connections (go to the integrations section to check the status of the connected bot)

By clicking the "Archive" button, you can view the list of previously deleted blocks. If necessary, you can find the required deleted block by entering its name in the search bar (1) and restore the block by clicking the "Restore" button (2)

By clicking the "More details" button, you can view the statistics of your tunnel as well as any errors related to connected elements

In your sales tunnel, you can also filter the content by the messengers used (1), view archived tunnel blocks and their connections (2), switch between block content view and selection mode (3), find a block by its name on the workspace (4), adjust the workspace size using the slider (5), and change the visualization of connections as well as the color scheme of their display in the tunnel (6)

• First block - the first block for placing content in it

• LGT - a purple block that serves as the entry point into your sales tunnel

• Message - a blue standard block for placing content in it

• Delay - a green block for creating a time delay, delays with acceptable parameters, and sending content blocks or action blocks at a specific time

• Trigger - an orange block. In this block, you can check conditions such as "Order Event", "Website Visit", "Webinar Room Visit", "Instagram Subscription Check"

• Filter - a gray block. With this block, you can check if a user or their actions match the conditions set in the block

• Action - a red block that defines actions when a user transitions to a specific block of the indicated tunnel

• Static menu - a dark blue block that allows you to create a permanent menu for Telegram

• Note - a brown block that allows you to create notes for your managers on the workspace

 The principle of the tunnel operation

A tunnel is an automated mailing system. Subscription to the tunnel happens when a user visits your landing page (LGT)

After subscribing, the client receives a message from the first block. Then, the user starts moving through the blocks defined in the tunnel builder according to the logical sequence you set. When a block is activated, the conditions are checked. If the conditions are met, the message from the block is sent to the subscriber, and the user continues their movement. If the block conditions are not met, the activation of this branch is paused until the block's conditions are fulfilled. If a block has branching options depending on the specified condition, you can set additional branches for users whose conditions were not met. A sales tunnel implies the movement of the logical sequence only forward, so blocks cannot be looped. In case of such a logical error, connections between the looped blocks will be highlighted in red, indicating that the logic of the funnel construction was violated.