Export
- Customer Service
- Viktor Pavlenko
- Oleg Padalko (Unlicensed)
UA | US | RU |
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If you need to export the client database to an external file, use the platform's "Audience" tool to download data in Excel file format with the *.xlsx extension.
You can export data either for all clients or selectively, based on the filter set in the filter panel.
Note! You can export no more than 50,000 records per action.
To export the client database:
In the "Audience" section, click the "Mass Actions" button in the top right corner.
In the dropdown menu on the right, select "Export."
Select the clients you want to export. You can use checkboxes for selection (only on 1 page within 30 subscribers) or click the "Select All" button.
In the "Export Clients" dropdown menu, select the type of data you want to export:
Clients: Export the client database in a simplified format without links to attached funnels and messengers.
Communication Channels: Export client traffic sources (UTM tags).
Export Tags: Export tags attached to clients.
Export Custom Fields: Export custom field values if they were previously created in the platform's "Settings → Fields" section.
Set the time for the mass action by specifying the date and time of execution.
Note: The "Recommended" checkbox schedules the mass action at 02:00.
Click the "Export" button.